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30 Days of E-Commerce Testing - Day Twenty-One!

Day 21:
Identify alternative ways that we can currently buy products without using a computer.

For purposes of this question, I assume ‘computer’ means, like, a desktop or laptop or a smartphone.

Because computers are in pretty much everything!

Here’s what I’m thinking.

Purchasing by SMS
Not that common - but - happens a lot in the donation space, people giving by text message.
I’ve tested this a bit myself, remind me and I’ll post a more substantial blog on it later.

Vending machines
Modern day vending machines have so much technology.
You don’t even need cash - or even a PIN number - just swipe your card and away you go.
Flixbox is a really interesting modern example of this - filling in the gap left by the loss of video rental stores, for those that don’t yet use iTunes or Netflix.
I’d love to test a product like this, and tease out the edge cases (declined cards, late returns, trying to circumvent the system)

Self checkout
Self checkout is another nontraditional e-commerce solution.
These systems require plenty of testing, and I’m sure if you’ve ever used one you’ve encountered problems.
Unexpected item in bagging area anyone?

AmazonGo.jpg

That Amazon store
Amazon go is another e-commerce solution that doesn’t fit the traditional e-commerce model.
According to the website
“Our Just Walk Out Technology automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll send you a receipt and charge your Amazon account.”
I would *love* to test this. Specifically, find ways to shoplift. Legally. It sounds like such a fun challenge.

And that’s that!

- JE